Wednesday, December 9, 2020

Computers in the Workplace

 In today's age the amount of careers out there that do not require at least a small bit of computer literacy is dwindling. Some careers that just 15-20 years ago did not require someone to ever touch a PC, now heavily rely on computers. Take working in a car dealership as a service writer or a technician for example. Back 15-20 years ago there may have been only a few computers throughout the entire dealership. Now just about every employee has a computer in their workspace. Service writers used to meet you at your car with a clipboard, paper and a pen. They would write everything down and submit everything via paper forms.Now a lot of them have tablets and are checking you in online. They type in everything and do almost their whole job on computer type items. Technicians would never touch a computer. They would log all their time with a time clock, an actual one hung on the wall or on paper repair order. Now for a lot of cars they are diagnosing the problems with a computer. They have to clock their time working on the cars on a computer. This means that to do even the basics such as clocking in someone now needs to have at least a small amount of computer literacy. And more jobs now need at least a moderate level of computer literacy. 

 

Car dealerships are one of the industries that are being taken over by computers. Over the next ten or so years, car dealership repair facilities will be taken over by computers. They will be used for more and more for diagnosing issues with people's vehicles. It is already getting to the point that people are dropping off and getting their cars repaired without ever face to face speaking with a service writer. 10 years from now that might be the norm. We may schedule the appointment, drop the car off, pay for the repair, and pick the vehicle up all from our computers or mobile devices. No human interactions at all through the whole process.

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